Free Express Shipping
Mane Mystique provides flat fee $7.95 shipping on most wigs. We offer free shipping on orders totaling $300 or more.
Processing Time
Our wigs require a processing time of 24 to 48 hours (1 - 2 business days) after payment is received, excluding holidays. For the processing time of specific items please refer to the custom time listed on the product page.
Expedited Shipping
We ship by USPS, UPS, DHL, or FedEx with expedited shipping depending on your location; shipping time is about 7 - 10 business days.
If you need to specify the shipping carrier, pls leave a comment or contact customer service to do.
P.O. Box & Military Base
PO. Boxes, Military addresses (APO, FPO) cannot be delivered. Please offer a physical address for your order.
Customs & Taxes
Orders shipped may be subject to duties and taxes that are levied when your parcel arrives in your country. Orders shipped to countries out of the United States may have taxes or duties with a random inspection. If you have any questions, please contact our customer service. Please do not directly reject or return. Any charges incurred for rejection or return shall be by customers.
*Mane Mystique is NOT responsible for any duties and taxes. Please contact the local customs office on your side for more information regarding customs policies.
Sign for Delivery
It is strongly recommended that you Sign For Delivery. We ship to the correct address you provided for your order. However, Mane Mystique is unable to accept responsible if your package is stolen as a result of your authorization to leave the parcel at front of the door, courtyard or any place else.
Pls contact us WITHIN ONE WEEK if your package shows delivered but you didn't receive it, The shipping company does not accept investigation requests for packages delivered over one week.
What is item processing time?
After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times.
Please Note:
Total Delivery Time = Processing Time + Shipping Time
